Returns & Exchanges
At Tuck Plumbing Fixtures, we strive to ensure your renovation project is a success by offering a flexible 30-day return policy on all unused and uninstalled items in their original packaging.
Initiate Your Request
Contact our customer service team with your order number and item details to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack the fixture in its original manufacturer box, ensuring all mounting hardware, instructions, and protective materials are included.
Ship to Our Warehouse
Affix the provided shipping label or use a tracked carrier to send the item back to our distribution center for inspection.
Receive Your Refund
Once our technicians verify the condition of the return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing